Website Terms and Conditions – DNC Travel

Last updated: August 2025

1. Legal Notice

Website Publisher
DNC Transports (operating under the trade name DNC Travel)
Company specialized in private transfers, excursions, and chauffeur-driven vehicle services.

Address: [Your full address]
Phone: [Your phone number]
Email: [Your email]

Company Name: DNC Transports
Trade Name: DNC Travel
SIRET / RCS: [Your registration number]

Publication Director
Mohamed EL MANDOUR

Hosting Provider
The DNC Travel website is hosted by:
Wix.com France SAS
19 Rue de la République
13002 Marseille – France
Website: https://www.wix.com

2. Privacy Policy

At DNC Transports, protecting your personal data is a top priority.
This policy explains what information we collect, why we collect it, and how it is used.

2.1. Data Collected

We only collect the information necessary for our services to function properly:

First and last name
Email address and phone number
Pickup and drop-off addresses
Booking information (dates, times, number of passengers, vehicle type)
Chosen payment method
IP address and technical browsing data

2.2. Purpose of Data Collection

Your data is used to:

Manage bookings and payments
Send confirmations, reminders, and useful information
Improve our services and personalize your experience
Ensure payment security and prevent fraud

2.3. Legal Basis for Processing

We process your data based on:

Your consent (forms, newsletter, etc.)
Contract performance (service booking)
Legal obligations (accounting, invoicing)

2.4. Data Recipients

Your data is processed exclusively by DNC Transports and authorized service providers:

Hosting: Wix.com France
Secure Payments: Stripe, PayPal, etc.

Important: Your data is never sold to third parties.

2.5. Data Retention Period

Booking-related data: kept for 5 years
Marketing data (newsletter): kept until consent is withdrawn
Cookies: see section 3 below

2.6. Your Rights

In accordance with the GDPR and the French Data Protection Act, you have the right to:

Access your data
Rectify incorrect information
Request data deletion
Object to processing
Request data portability

To exercise your rights, contact us at: [your email].

3. Cookie Policy

3.1. Use of Cookies

The DNC Travel website uses only essential cookies required for proper functionality, provided by Wix.

These cookies are necessary to:

Ensure website security
Maintain your active session
Enable booking and form functionality

No advertising or tracking cookies are placed directly by DNC Transports.

3.2. Managing Cookies via Browser

If you wish, you can:

Configure your browser to block cookies
Delete already-installed cookies

For more information, visit the official CNIL website:
https://www.cnil.fr

4. Contact

For any questions about the Terms, Privacy, or Cookie Policy, you can reach us at:

📧 Email: booking.dnc@gmail.com
📞 Phone: +33 6 61 83 52 53
📍 Address: 6 Rue Victor Hugo, 91300 Massy, France

5. Payment Security

Ensuring secure payments is a top priority for DNC Transports.

5.1. Secure Online Payments

When you make a payment on our website, the transaction is fully secured via our payment provider Stripe, compliant with:

PCI DSS (Payment Card Industry Data Security Standard)
3D Secure for enhanced authentication
SSL encryption across the entire site (HTTPS browsing)

DNC Transports never has access to your banking details:

Payment data is transmitted directly to Stripe

It is encrypted and never stored on our servers

5.2. Accepted Payment Methods

Credit/debit card (Visa, Mastercard, American Express)
On-board payment (card or cash) with a secured online deposit
Any other methods offered via Stripe

5.3. Fraud Prevention

To guarantee secure transactions, we may:

Verify the cardholder’s identity
Request additional supporting documents
Block suspicious transactions